Robotics Field Operations Associate

Serve Robotics; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Serve Robotics in Los Angeles is seeking an Operations Associate to ensure the smooth performance of autonomous delivery robots. In this hands-on role, you will assist robots in the field, perform maintenance tasks, and document incidents contributing to ongoing improvements in technology and operations. Candidates must have a valid driver's license and be comfortable driving mid-size utility vehicles, with a focus on safety and customer engagement. Flexible hours, including nights and weekends, are necessary for operational needs.

Qualifications

• Valid driver's license required.
• Comfortable driving mid-size utility vehicles as needed.
• Ability to lift and maneuver items weighing up to 50 pounds.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Assist robots in the field and perform light maintenance tasks.
• Document incidents and share observations for technology improvement.
• Manage end-of-shift recovery for robotic assets.
• Ensure adherence to company safety standards.

Skills

Customer engagement

Problem-solving

Organizational skills

Tools

Jira

Slack

Job description

Serve Robotics in Los Angeles is seeking an Operations Associate to ensure the smooth performance of autonomous delivery robots. In this hands-on role, you will assist robots in the field, perform maintenance tasks, and document incidents contributing to ongoing improvements in technology and operations. Candidates must have a valid driver's license and be comfortable driving mid-size utility vehicles, with a focus on safety and customer engagement. Flexible hours, including nights and weekends, are necessary for operational needs.