Field Robotics Deployment Engineer

Generalist; Medford Hillside (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Generalist in the United States is seeking a Forward Deployed Engineer to turn robotics and AI into working customer deployments, owning the engineering from requirements to live debugging in the field. You will be among Generalist’s first engineers and help define how we scope technical work, measure success, and translate field learnings into reusable tooling and playbooks.

This hands-on role requires writing and shipping code, working with robot hardware and customer systems, and

Qualifications

• Have built and shipped production software and can independently take a technical problem from an ambiguous requirement to a tested, working solution.
• Have strong software engineering fundamentals and experience designing integrations across APIs, services, or complex systems.
• Debug methodically: establish what should happen, gather evidence, test hypotheses, and verify fixes.

Responsibilities

• Owning the technical delivery of customer deployments, from understanding requirements and defining success criteria through integration, software rollout, onboarding, live debugging in the field, and ongoing improvement.
• Designing and building software integrations that connect Generalist’s systems with customer APIs, applications, and workflows, with attention to reliability and maintainability.
• Designing robot tasks and evaluation workflows, examining rollout data, and refining tasks when performance in the real world falls short of expectations.
• Debugging across software, integrations, robot behavior, and the operating environment. Use logs, observations, and focused experiments to isolate problems, implement fixes, and verify results.
• Working directly with customers to understand constraints, explain technical tradeoffs, and communicate progress clearly. Bring in the right specialists when needed while retaining ownership of the outcome.
• Turning deployment experience into reusable tooling, documentation, diagnostics, and playbooks, and proposed system improvements that make each subsequent deployment easier and more reliable.

Skills

Software engineering

API integration

Debugging

Customer collaboration

Job description

Generalist in the United States is seeking a Forward Deployed Engineer to turn robotics and AI into working customer deployments, owning the engineering from requirements to live debugging in the field. You will be among Generalist’s first engineers and help define how we scope technical work, measure success, and translate field learnings into reusable tooling and playbooks.

This hands-on role requires writing and shipping code, working with robot hardware and customer systems, and