Field Robotics Deployment Engineer

Blackhornvc; Redwood City (CA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision package

Flexible PTO

Equity grants

Growth and inclusion culture

Job summary

A robotics company in Redwood City, California, is seeking a Forward Deployed Engineer to bridge product standards and new customer challenges by driving operational outcomes and scaling solutions. The ideal candidate will have a Bachelor’s degree in engineering or Computer Science, proficiency in Python or C++, and experience in a production support role. This role involves fieldwork, incident resolution, and system performance enhancement, along with a comprehensive compensation package including health benefits and flexible PTO.

Qualifications

• Demonstrable coding skills in Python or C++.
• Willingness to work across the full breadth of the robot stack.
• Ability to instrument, query, and visualize telemetry.

Responsibilities

• Drive System Performance Improvement in the Field.
• Diagnose & Resolve Incidents through logs and telemetry.
• Proactive Monitoring and trend analysis to track system performance.

Skills

Python

C++

Hands-On Work in Physical-AI Environments

Data-driven Mindset

Analytical and Debugging Skills

Clear Communication

Bias for Action

Education

Bachelor’s degree in engineering or Computer Science

2+ years in a SaaS, DevOps, Site Reliability, or Application Support role

Tools

Jira

Zendesk

Grafana

Kibana

Docker

Kubernetes

Job description

A robotics company in Redwood City, California, is seeking a Forward Deployed Engineer to bridge product standards and new customer challenges by driving operational outcomes and scaling solutions. The ideal candidate will have a Bachelor’s degree in engineering or Computer Science, proficiency in Python or C++, and experience in a production support role. This role involves fieldwork, incident resolution, and system performance enhancement, along with a comprehensive compensation package including health benefits and flexible PTO.