Robotics Deployment Engineer

Generalist; Somerville (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Generalist is hiring a Forward Deployed Engineer to bring AI-enabled robotics deployments to life at customer sites. You will own the engineering from understanding workflows to deploying software, debugging robot behavior, and helping customers get started.

You will be among the first engineers in this role, shaping how we scope work, measure success, diagnose failures, and convert learnings into reusable tools and practices. This is a hands-on, cross-functional position at an early stage.

Qualifications

• Shipped production software and can take a technical problem from an ambiguous requirement to a tested, working solution.
• Strong software engineering fundamentals and experience designing integrations across APIs, services, or complex systems.
• Able to debug methodically: establish expectations, gather evidence, test hypotheses, and verify fixes.
• Enjoy working directly with customers and users; translate needs into engineering work and explain complex issues clearly.
• Interested in robotics, machine learning, and deployment in real-world environments.
• Take ownership in an early-stage environment and balance immediate needs with long-term improvements.

Responsibilities

• Owning the technical delivery of customer deployments, from understanding requirements and defining success criteria through integration, software rollout, onboarding, live debugging in the field, and ongoing improvement.
• Designing and building software integrations that connect Generalist’s systems with customer APIs, applications, and workflows, with attention to reliability and maintainability.
• Designing robot tasks and evaluation workflows, examining rollout data, and refining tasks when performance in the real world falls short of expectations.
• Debugging across software, integrations, robot behavior, and the operating environment. Use logs, observations, and focused experiments to isolate problems, implement fixes, and verify results.
• Working directly with customers to understand constraints, explain technical tradeoffs, and communicate progress clearly. Bring in the right specialists when needed while retaining ownership of the outcome.
• Turning deployment experience into reusable tooling, documentation, diagnostics, and playbooks, and proposed system improvements that make each subsequent deployment easier and more reliable.

Skills

Software engineering fundamentals

API integration design

Debugging

Customer-facing communication

Robotics and ML interest

Job description

Generalist is hiring a Forward Deployed Engineer to bring AI-enabled robotics deployments to life at customer sites. You will own the engineering from understanding workflows to deploying software, debugging robot behavior, and helping customers get started.

You will be among the first engineers in this role, shaping how we scope work, measure success, diagnose failures, and convert learnings into reusable tools and practices. This is a hands-on, cross-functional position at an early stage.