Field Robotics Deployment Lead

Generalist; San Mateo (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Generalist in San Mateo, CA is building AI for robots and seeks a Forward Deployed Engineer to deploy software, debug robot behavior, and integrate with customer systems.

You will own deployments from discovery to rollout and help turn customer learnings into reusable tools and playbooks, collaborating with research, engineering, operations, and partnerships teams.

This hands-on role requires shipping production software, writing code, and working at customer sites to ensure reliable operation.

Qualifications

• Experience shipping production software.
• Strong software engineering fundamentals.
• Ability to work directly with customers and translate needs into engineering work.

Responsibilities

• Owning the technical delivery of customer deployments, from requirements to integration and live debugging in the field.
• Designing and building software integrations that connect Generalist’s systems with customer APIs and workflows.
• Designing robot tasks and evaluation workflows, examining rollout data and refining tasks for real-world performance.
• Debugging across software, integrations, robot behavior, and operating environment to verify fixes.
• Collaborating with customers to communicate progress and tradeoffs, and bringing in specialists when needed.
• Turning deployment experience into reusable tooling, diagnostics, and playbooks for future deployments.

Skills

Production software

APIs/integrations

Customer engagement

Job description

Generalist in San Mateo, CA is building AI for robots and seeks a Forward Deployed Engineer to deploy software, debug robot behavior, and integrate with customer systems.

You will own deployments from discovery to rollout and help turn customer learnings into reusable tools and playbooks, collaborating with research, engineering, operations, and partnerships teams.

This hands-on role requires shipping production software, writing code, and working at customer sites to ensure reliable operation.