Field Retail Brand Advocate

2020 Companies; Kalamazoo (MI); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Mileage reimbursement

Paid training

Full benefits package

Company mobile device

Job summary

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

This field-based role requires daily travel within your territory, approximately 22–35 retail visits per day depending on geography and scheduling, and a strong focus on customer experience at each location. Competitive compensation and full benefits are provided.

Qualifications

• High school diploma or equivalent experience required.
• Six (6) months prior sales, promotion, retail, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to lift and carry up to 15 lbs. at a time.
• Reliable transportation within assigned territory.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner
• Introduce and educate new merchants on the client’s financial services and program benefits
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence
• Place and maintain point-of-sale materials and branding in-store
• Document visits and track activity using mobile tools and reporting systems
• Work closely with leadership to ensure territory goals and coverage expectations are met
• Partner with the client to train and advocate client products at the retailer
• Drive merchant awareness within your assigned territory
• Maintain professional interaction with both merchants and fellow employees
• Travel to major markets and events for iconic launches to promote products
• Contribute to team effort by assisting in launch-related activities, as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure feedback reporting is submitted in timely manner

Skills

Strong communication

Independent field work

Time management

Customer service

Education

High school diploma or equivalent

Job description

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

This field-based role requires daily travel within your territory, approximately 22–35 retail visits per day depending on geography and scheduling, and a strong focus on customer experience at each location. Competitive compensation and full benefits are provided.