Field Quality Lead — Installations & Compliance

Leaf Home, LLC.; Lombard (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Leaf Home, LLC. seeks a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations.

You will own QC programs, inspection frameworks, reporting, and corrective action processes to ensure installations meet company standards and safety requirements. The role partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.

Qualifications

• Associate's degree or vocational education.
• 2–4 years of installation and/or quality control experience.
• Valid driver’s license.
• Ability to conduct job site inspections, including roofs.
• Strong analytical and documentation skills.
• Proficiency with CRM, inspection tools, and reporting systems.
• Proficiency with Microsoft Office Suite.
• Legal eligibility to work in the United States without sponsorship.

Responsibilities

• Own and maintain quality control standards across warehouse and field operations.
• Lead field and warehouse inspections; analyze findings and determine corrective actions.
• Lead non-conformance management with root cause analysis and corrective action planning.
• Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation quality.
• Evaluate installer performance using inspection data and provide structured feedback and retraining guidance.
• Develop and support quality-focused training initiatives for installers and partners.
• Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership.
• Ensure quality procedures align with safety standards and company policies; identify risks and elevate systemic issues.

Skills

Analytical skills

Documentation

Communication

Decision making

Influence

Education

Associate's degree or vocational education

Tools

CRM software

Microsoft Office

Job description

Leaf Home, LLC. seeks a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations.

You will own QC programs, inspection frameworks, reporting, and corrective action processes to ensure installations meet company standards and safety requirements. The role partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.