Field Quality Assurance Specialist

Leafhome

Houston (TX)

On-site

USD 59,000 - 72,000

Full time

4 days ago

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Job summary

Leafhome is seeking a Quality Control Field Specialist to oversee QC across warehouse and field installations, driving inspection programs, reporting, and corrective actions to meet company and safety standards.

You will partner with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and deliver consistent customer outcomes. Strong analytical and documentation skills are essential.

Qualifications

Associate's degree or vocational education required.
2-4 years of installation and/or quality control experience.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Valid driver's license; ability to conduct job site inspections, including roofs.
Strong analytical and documentation skills.

Responsibilities

Own and maintain quality control standards across warehouse and field operations.
Conduct and oversee field and warehouse inspections; analyze findings and determine corrective actions.
Lead non-conformance management with root cause analysis and corrective action planning.
Partner with Installation and Quality Control leadership to improve material handling and installation execution quality.
Evaluate installer and crew performance using inspection data; provide structured feedback and retraining guidance.
Develop and support quality-focused training initiatives for installers and installation partners.
Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes.
Ensure quality procedures align with safety standards and company policies; identify risks and systemic issues proactively.