Field Quality Assurance Pro

Leaf Home, LLC.

Pembroke (NH)

On-site

USD 55,000 - 85,000

Full time

4 days ago

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Job summary

Leaf Home, LLC. is seeking a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations.

You will own quality control programs, inspection frameworks, reporting, and corrective actions to ensure installations meet specifications and safety requirements. You will partner with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.

Qualifications

Associate’s degree or vocational education required.
2–4 years of installation and/or quality control experience preferred.
Must be able to conduct job site inspections as needed, including roofs.

Responsibilities

Own and maintain quality control standards, inspection protocols, and documentation across warehouse and field operations.
Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues.
Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation.
Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality.
Evaluate installer and crew performance using inspection data; provide structured feedback, recommendations, and retraining guidance.
Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership.