Field Quality Improvement Lead (Hybrid)

Daimler Trucks North America LLC; Portland (OR); Hybrid; USD 71,000 - 91,000; Full time

Benefits offered by this job

401k company match

Paid vacation

13+ holidays

Parental leave

Healthcare plans

Onsite fitness

Tuition assistance

Job summary

Daimler Truck North America LLC is seeking a Field Quality Team Lead within the Product Reliability group. The role leads cross-functional investigations of field quality issues, analyzes warranty trends, and coordinates FRACAS processes to drive timely resolutions.

Collaboration with Engineering, Service, and Manufacturing is essential. The position supports the GO2030 Total Cost of Quality initiative and reports on quality performance across DTNA products, with a hybrid in‑office/remote work

Qualifications

• Bachelor’s degree with 2 years of related experience or equivalent.
• Strong analytical and data-driven problem-solving skills.
• Experience coordinating cross-functional investigations.

Responsibilities

• Lead cross‑functional investigations on field quality issues.
• Coordinate FRACAS activities and summarize outcomes.
• Escalate technical concerns to SMEs and drive action items.
• Support reporting, training, and knowledge-sharing efforts.
• Monitor warranty trends and support continuous improvement.
• Act as primary contact for field quality emerging issues.

Skills

Cross-functional teamwork

FRACAS

Data analysis

Problem solving

Education

Bachelor’s degree with 2 years of related experience

Tools

FRACAS tool

Job description

Daimler Truck North America LLC is seeking a Field Quality Team Lead within the Product Reliability group. The role leads cross-functional investigations of field quality issues, analyzes warranty trends, and coordinates FRACAS processes to drive timely resolutions.

Collaboration with Engineering, Service, and Manufacturing is essential. The position supports the GO2030 Total Cost of Quality initiative and reports on quality performance across DTNA products, with a hybrid in‑office/remote work