Field QC Specialist - Inspections & Process Improvements

LeafHome; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

LeafHome seeks a Quality Control Field Specialist to oversee quality across warehouse and field installations. You will own QC programs, inspection frameworks, reporting, and corrective actions to ensure installations meet standards and safety requirements.

The role partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes. Requires 2–4 years in installation or QC and a valid driver’s license.

Qualifications

• Associate’s degree or Vocational Education.
• Valid driver’s license.
• Must be able to conduct job site inspections, including roofs.
• Strong analytical and documentation skills.
• Proficiency with CRM, inspection tools, and reporting systems.
• Ability to exercise independent judgment and influence outcomes without supervision.
• Legally authorized to work in the United States without visa sponsorship.

Responsibilities

• Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations.
• Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions.
• Lead non-conformance management, including root cause analysis and corrective action planning.
• Partner with Installation and Quality Control leadership to improve material handling and installation quality.
• Evaluate installer and crew performance using inspection data and provide retraining guidance.
• Develop and support quality-focused training for installers and partners, including onboarding.
• Monitor and report on quality metrics, rework rates, and safety/compliance outcomes to leadership.
• Ensure procedures align with safety standards and company policies; raise systemic risks.

Skills

Analytical thinking

Documentation skills

Strong communication

Independent judgment

Education

Associate’s degree or Vocational Education

Tools

CRM

Inspection tools

Reporting systems

Job description

LeafHome seeks a Quality Control Field Specialist to oversee quality across warehouse and field installations. You will own QC programs, inspection frameworks, reporting, and corrective actions to ensure installations meet standards and safety requirements.

The role partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes. Requires 2–4 years in installation or QC and a valid driver’s license.