Field Property Claims Specialist

Indiana Farm Bureau Insurance; Anderson (IN); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Indiana Farm Bureau Insurance in Anderson, IN seeks a Claims Representative to handle property claims from investigation to settlement. You will research policies, apply regulations, and monitor reserves while assisting customers and potentially training others.

Requires a high school diploma with 3 years in insurance or related fields; HAAG, IICRC, and Drone Pilot licenses are preferred. Ability to travel and work after hours is expected. This is a full-time on-site role in Anderson.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• HAAG Wind & Hail Residential Roofing, IICRC, and Drone Pilot license.
• 3 years in insurance or equivalent in contractor/public social work.
• Knowledge of claims evaluation, negotiation, and working with the public, attorneys, and industry professionals.
• Knowledge of building repair industry and estimating systems.
• Ability to work in a fast-paced environment and meet deadlines.
• Willing to maintain ongoing education in insurance and repair industries.
• Strong listening skills and patience to accurately restate discussions.
• Ability to travel and work after hours and weekends for severe first notice of loss.

Responsibilities

• Handles property claims and interacts with customers filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

HAAG Wind & Hail Roofing

IICRC Certification

Drone Pilot License

Active listening

Attention to detail

Excellent communication

Travel readiness

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Computer estimating systems

Job description

Indiana Farm Bureau Insurance in Anderson, IN seeks a Claims Representative to handle property claims from investigation to settlement. You will research policies, apply regulations, and monitor reserves while assisting customers and potentially training others.

Requires a high school diploma with 3 years in insurance or related fields; HAAG, IICRC, and Drone Pilot licenses are preferred. Ability to travel and work after hours is expected. This is a full-time on-site role in Anderson.