Field Project Manager – Restoration & Client Success

Erx247; Greensboro (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Dental, Disability, Life, Medical and 

401K Company Match

PTO – Paid Time Off

Company Phone

Fuel card for work-related travel

Job summary

Emergency Restoration Experts (ERX) is seeking a full-time Project Manager Repairs to cultivate strong relationships with customers and lead restoration projects from intake to completion. You will manage project progression, communicate with homeowners and insurance adjusters, and provide revenue, cost, and workload metrics while coordinating with on-site teams.

Daily travel to customer locations and on-site projects is required, with evenings and weekends occasionally, and benefits include

Qualifications

• Ability to work evenings and weekends.
• Valid unrestricted driver’s license.
• Experience in business development, marketing, or sales.
• Excellent command of MS Office and CRM Software.
• Knowledge of the Restoration and Construction industries is preferred.
• Daily travel to customer locations and on-site projects.

Responsibilities

• Manage projects to provide customer service and support and direct the team as needed.
• Communicate effectively with homeowners and insurance adjusters.
• Act as secondary representative to clients.
• Provide metrics on revenue, costs, collections, and workload.

Skills

Communication

Time management

Customer service

Sales experience

Problem solving

Tools

MS Office

CRM Software

Job description

Emergency Restoration Experts (ERX) is seeking a full-time Project Manager Repairs to cultivate strong relationships with customers and lead restoration projects from intake to completion. You will manage project progression, communicate with homeowners and insurance adjusters, and provide revenue, cost, and workload metrics while coordinating with on-site teams.

Daily travel to customer locations and on-site projects is required, with evenings and weekends occasionally, and benefits include