Field Product Advisor: Training, Support & Insights

Pentair plc; Sanford (NC); Hybrid; USD 71.000 - 132.000; Vollzeit

Zusammenfassung

Pentair plc is seeking a Field Product Advisor to deliver expert-level product support and training across Sales, Warranty, and regional partners. You will train customers, support field launches, and drive adoption with hands-on demonstrations.

You will travel up to 50% and collaborate with Product Management, Engineering, and Customer Support to improve training content and warranty analyses; a bachelor’s degree and 5+ years in technical support or field service are preferred.

Qualifikationen

• 5+ years of technical support, product training, or field service experience.
• Ability to simplify complex technical concepts for diverse audiences.
• Experience coordinating with third-party service providers.
• Bachelor’s degree preferred; knowledge of pool equipment, HVAC, plumbing, or electrical trades is a plus.

Aufgaben

• Deliver on-site and virtual technical support in partnership with Sales and Warranty teams.
• Facilitate product training and live demonstrations at customer sites and events.
• Support field launches and warranty readiness with feedback loops to Product and Engineering.
• Build relationships with third-party service partners and regional teams.
• Gather field insights to improve training content and warranty analyses.

Kenntnisse

Technical support

Product training

Field service

Vendor coordination

Travel coordination

Ausbildung

Bachelor’s degree

Jobbeschreibung

Pentair plc is seeking a Field Product Advisor to deliver expert-level product support and training across Sales, Warranty, and regional partners. You will train customers, support field launches, and drive adoption with hands-on demonstrations.

You will travel up to 50% and collaborate with Product Management, Engineering, and Customer Support to improve training content and warranty analyses; a bachelor’s degree and 5+ years in technical support or field service are preferred.