Field Process Support Engineer – Semicon Equipment

Applied Materials; Austin (TX); On-site; USD 108,000 - 149,000; Full time

Job summary

Applied Materials in Austin, TX seeks a Process Support Engineer to guide products from concept to final qualification with high-visibility customer support on-site. You will diagnose, service, and repair complex equipment while collaborating with customers and R&D on leading-edge processes for semiconductor chip manufacturing.

Requirements include 5+ years in semiconductor capital equipment, 3+ years in applications or process engineering, and a Bachelor’s Degree in a STEM field.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience 3+ years in Applications or Process Engineering.
• Bachelor’s Degree in STEM field.

Responsibilities

• Serves as liaison between customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Education

Bachelor’s Degree in STEM field

Job description

Applied Materials in Austin, TX seeks a Process Support Engineer to guide products from concept to final qualification with high-visibility customer support on-site. You will diagnose, service, and repair complex equipment while collaborating with customers and R&D on leading-edge processes for semiconductor chip manufacturing.

Requirements include 5+ years in semiconductor capital equipment, 3+ years in applications or process engineering, and a Bachelor’s Degree in a STEM field.