Field Process Support Engineer II — Semiconductor Equipment

Applied Materials; Hillsboro (OR); On-site; USD 87,000 - 119,000; Full time

Job summary

Applied Materials in Hillsboro, OR is seeking a Process Support Engineer to guide products through their lifecycle, including on-site installations, system diagnoses, and service and repair of complex equipment. You will collaborate with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips.

Qualified candidates have at least 5 years in semiconductor capital equipment or related high‑tech industries and a BS in a STEM field.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience 3+ years in Applications or Process Engineering.
• Bachelor’s Degree in STEM field.

Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Skills

Customer liaison

On-site support

Troubleshooting

Education

Bachelor's Degree in STEM

Tools

Semiconductor Equipment Knowledge

Process Engineering

Job description

Applied Materials in Hillsboro, OR is seeking a Process Support Engineer to guide products through their lifecycle, including on-site installations, system diagnoses, and service and repair of complex equipment. You will collaborate with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips.

Qualified candidates have at least 5 years in semiconductor capital equipment or related high‑tech industries and a BS in a STEM field.