Senior Process Support Engineer – Semiconductors

Applied Materials; Richardson (TX); On-site; USD 87,000 - 119,000; Full time

Job summary

Applied Materials is seeking a Process Support Engineer to guide products from concept to qualification, delivering high-visibility customer support on-site and collaborating with R&D teams to improve manufacturing processes for leading-edge semiconductor chips.

In this role, you will troubleshoot complex equipment, perform root cause analyses, and help drive DOEs and data-driven conclusions, working across technologies like CVD, ALD, and more. Dallas-area on-site relocation is expected.

Qualifications

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
• 3+ years' experience in Applications or Process Engineering.
• Bachelor's Degree in STEM field.

Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Skills

Semiconductor equipment

Field installation

Troubleshooting

Data analysis

Education

Bachelor's Degree in STEM

Job description

Applied Materials is seeking a Process Support Engineer to guide products from concept to qualification, delivering high-visibility customer support on-site and collaborating with R&D teams to improve manufacturing processes for leading-edge semiconductor chips.

In this role, you will troubleshoot complex equipment, perform root cause analyses, and help drive DOEs and data-driven conclusions, working across technologies like CVD, ALD, and more. Dallas-area on-site relocation is expected.