Senior Process Support Engineer, Semiconductors

Applied Materials; Santa Clara (CA); On-site; USD 124,000 - 171,000; Full time

Job summary

Applied Materials in Santa Clara, CA is seeking a Process Support Engineer (PSE) to guide products from concept to qualification. You will provide on-site support, diagnose systems, and service complex equipment used to manufacture advanced semiconductor chips.

You will collaborate with customers and R&D teams to develop processes, run DOE experiments, analyze data, and report high-level conclusions. Excellent communication and problem-solving are essential; travel up to 20% is expected.

Qualifications

• Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics or related field
• 4–7 years of experience on PVD/CVD/ALD in the semiconductor fab or equipment industry
• Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
• Communication proficiency in English language

Responsibilities

• Provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work closely with the customer to develop leading‑edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high‑level conclusions on technically challenging process engineering experiments
• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
• Apply your growing knowledge of best practices to offer a new perspective using existing solutions
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements

Skills

Interpersonal communication

English proficiency

Education

Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics or related field

Master’s degree or PhD in a related field

Job description

Applied Materials in Santa Clara, CA is seeking a Process Support Engineer (PSE) to guide products from concept to qualification. You will provide on-site support, diagnose systems, and service complex equipment used to manufacture advanced semiconductor chips.

You will collaborate with customers and R&D teams to develop processes, run DOE experiments, analyze data, and report high-level conclusions. Excellent communication and problem-solving are essential; travel up to 20% is expected.