Field Print Support Technician

ManpowerGroup; San Francisco (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with match

Weekly Pay

Job summary

ManpowerGroup in San Francisco, CA is seeking a Field Print Support Technician to monitor and maintain printing systems, install and configure devices, and help end users troubleshoot issues.

The ideal candidate has 2–5 years in technical support, strong communication, and the ability to work independently; the role offers comprehensive benefits and a stable, customer-focused work environment.

Qualifications

• High School Diploma or equivalent in a technical support environment.
• 2–5 years of related experience in maintenance, quality, or technical support roles.
• Strong troubleshooting skills and ability to follow established protocols.
• Excellent communication and a customer-oriented mindset.

Responsibilities

• Monitor printing systems and hardware to detect performance issues and resolve problems.
• Install, configure, and maintain printing devices and related equipment.
• Assist end users with device functionality and troubleshoot common inquiries.
• Manage consumables inventory (toner, paper, supplies) to ensure optimal operation.
• Coordinate with vendors and support teams to address complex issues and escalate incidents.

Skills

Printer troubleshooting

Printer installation

Customer service

Independent work

Education

High School Diploma or equivalent

Job description

Our client, a leading organization in the printing and technology support industry, is seeking a dedicated and proactive Field Print Support Technician to join their team. As a vital member of the support department, you will play a key role in ensuring the seamless operation of printing systems and delivering exceptional service to clients. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will enable you to thrive in a dynamic environment.

Job Title:

Field Print Support Technician

Location:

San Francisco, CA

Pay Range:

$29/hr

Must Have:

Printer technician/install/ troubleshooting/Repair/Replace experience

What's the Job?

• Monitor printing systems and hardware to detect performance issues and resolve technical problems efficiently.
• Conduct routine installations, configurations, and maintenance of printing devices and related equipment.
• Assist end users with device functionality, troubleshooting, and resolving common technical inquiries.
• Manage consumable inventory, including replacing toner, paper, and other supplies to ensure optimal operation.
• Coordinate with vendors and support teams to address complex issues and escalade incidents as needed.

What's Needed?

• High School Diploma, GED, or equivalent work experience in a technical support environment.
• 2-5 years of related experience in maintenance, quality, or technical support roles.
• Strong troubleshooting skills and the ability to follow established protocols.
• Excellent communication skills and a customer-oriented mindset.
• Ability to work independently with minimal supervision and manage multiple priorities effectively.

What's in it for me?

• Opportunity to work with a reputable organization in the printing and technology support sector.
• Engage in meaningful work that directly impacts customer satisfaction and operational efficiency.
• Develop valuable technical skills and gain experience in a fast-paced environment.
• Be part of a diverse and inclusive team committed to professional growth.
• Enjoy a supportive work environment with opportunities for advancement.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.