Field PC Support Technician: Client-Focused Repairs

Worldwide TechServices; East Hanover (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading technology service provider in East Hanover, NJ, is looking for a Dynamic PC Support technician to perform troubleshooting and repairs on various client products. The ideal candidate should have technical school certification and possess good communication skills. Responsibilities include customer support, service call management, and ensuring inventory control. This is a great opportunity for someone starting in the tech industry and offers a chance to gain practical experience in customer service and technical support.

Qualifications

• 0-2 years of relevant experience in technology support.
• Previous customer service experience is a plus.
• Maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with service calls.

Skills

Technical communication skills

Ability to lift 50 lbs

Basic repair tool kit

Education

Technical school certification or equivalent

Tools

Computer hardware and software

Job description

A leading technology service provider in East Hanover, NJ, is looking for a Dynamic PC Support technician to perform troubleshooting and repairs on various client products. The ideal candidate should have technical school certification and possess good communication skills. Responsibilities include customer support, service call management, and ensuring inventory control. This is a great opportunity for someone starting in the tech industry and offers a chance to gain practical experience in customer service and technical support.