Field Operations Tech Leader

Wright Service Corp.; Iowa (LA); Híbrido; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical (HDHP & PPO)

Dental

Vision

401k and ESOP

Paid Time Off

Parental & Family Care Leave

STD/LTD/Life Insurance

Volunteer Time

Descripción de la vacante

Wright Service Corp. seeks a Field Operations Technology Specialist to support and enhance field operations technologies, partnering with stakeholders to deliver training and coordinate testing and implementation.

The role focuses on improving efficiency, user experience, and data quality across operations. The candidate will translate business needs into technical specifications, assist with solution deployment, and contribute to continuous improvement while adhering to Wright’s safety culture

Formación

• Bachelor’s degree in Technical Field, or equivalent combination of education and experience.
• Minimum of 3+ years of experience in a fast-paced, highly interactive environment.
• Experience with mobile applications and supporting users through change.

Responsabilidades

• Serve as a primary support resource for assigned technologies and business applications.
• Document issues, resolutions, and enhancement requests; monitor recurring issues.
• Gather, document, and validate business requirements from stakeholders and end users.
• Translate requirements into functional specifications and collaborate during solution development.
• Develop and deliver training programs for end users and promote adoption.
• Support testing and deployment activities and assist with change initiatives.

Conocimientos

Analytical thinking

Customer service

Time management

Verbal and written communication

Problem solving

Independent work

Team collaboration

English proficiency

Educación

Bachelor’s degree in Technical Field

Herramientas

Microsoft Office

Descripción del empleo

Wright Service Corp. seeks a Field Operations Technology Specialist to support and enhance field operations technologies, partnering with stakeholders to deliver training and coordinate testing and implementation.

The role focuses on improving efficiency, user experience, and data quality across operations. The candidate will translate business needs into technical specifications, assist with solution deployment, and contribute to continuous improvement while adhering to Wright’s safety culture