Field Operations Tech Lead: Data, QA & Pilots

TSMG Holding; Palo Alto (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join TSMG Holding as a Technical Field Specialist to coordinate field operations and provide hands-on guidance for technical projects. Your role will include troubleshooting, device configuration, and ensuring data integrity during pilots.

The ideal candidate will have a BA/BS degree or equivalent experience, alongside a minimum of 2-3 years in testing or support roles. Excellent communication and problem-solving skills are a must, and familiarity with mobile technologies will benefit your success.

Qualifications

• 2-3 years of relevant testing or support experience required.
• Familiarity with mobile and web technologies is essential.
• Strong verbal and written communication skills in English.

Responsibilities

• Coordinate in-field operations and support field operators.
• Ensure devices are configured for data collection.
• Document pilot results and report performance to stakeholders.

Skills

QA testing

Technical support experience

Google Spreadsheets

Excel

SQL

JavaScript

Problem-solving abilities

Analytical skills

Communication skills

Education

BA/BS degree or equivalent experience

Job description

Join TSMG Holding as a Technical Field Specialist to coordinate field operations and provide hands-on guidance for technical projects. Your role will include troubleshooting, device configuration, and ensuring data integrity during pilots.

The ideal candidate will have a BA/BS degree or equivalent experience, alongside a minimum of 2-3 years in testing or support roles. Excellent communication and problem-solving skills are a must, and familiarity with mobile technologies will benefit your success.