Field Technology & Pilot Operations Specialist

TSMG; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A top-tier technology company is seeking a Technical Field Specialist to coordinate in-field programs, ensuring smooth operations by working closely with project managers and client teams. Responsibilities include training operators, debugging technical issues, and collecting data on site. Candidates should have a degree, QA testing experience, and strong communication skills. This role offers the chance to be at the forefront of innovative projects in various environments.

Qualifications

• Minimum of 2–3 years of relevant testing or support experience.
• At least 1 year of QA testing or technical support experience with mobile applications.
• Comfortable working in various conditions and weather.
• Valid driver’s license for fieldwork.

Responsibilities

• Collaborate on project intake and documentation.
• Conduct in-field operator training.
• Lead in-field data collection activities.
• Document pilot results and report issues.
• Engage with Client Program Managers for issue resolution.

Skills

QA testing

Technical support for mobile applications

Strong analytical abilities

Teamwork and collaboration

Communication skills

Education

BA/BS degree

Tools

Google Spreadsheets

Excel

SQL

JavaScript

Job description

A top-tier technology company is seeking a Technical Field Specialist to coordinate in-field programs, ensuring smooth operations by working closely with project managers and client teams. Responsibilities include training operators, debugging technical issues, and collecting data on site. Candidates should have a degree, QA testing experience, and strong communication skills. This role offers the chance to be at the forefront of innovative projects in various environments.