Field Operations Support Assistant (part-time)

sci; San Francisco (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company0

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismembe

Dependent Life Insurance

401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

SCI in San Francisco is seeking an Administrative Clerk to support funeral home and related facilities. You will greet families, provide information on services, and handle clerical tasks with empathy and professionalism.

You will prepare certificates and paperwork, process payments and contracts, manage schedules, and coordinate memorial orders with various departments, while maintaining confidentiality in a fast-paced environment.

Qualifications

• High School diploma or equivalent is required.
• 1–2 years in an office/clerical or customer service role.
• Strong communication, organization and confidentiality.

Responsibilities

• Prepare and process certificates, permits and veteran paperwork.
• Greet families, manage inquiries and convey empathy.
• Process payments, contracts and daily office documents.
• Coordinate memorials, supplies and installation orders.
• Assist with obituaries and support location management and payroll as needed.
• Maintain accurate records and comply with regulations.

Skills

Office equipment

MS Office

Math skills

Communication

Organization

Confidentiality

Compassion

Education

High School or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

1 - 2 years of experience in an office clerical or customer service capacity required

Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation

Salary: $22.50/hr.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 94118

Category (Portal Searching): Administration and Clerical

Job Location

US-CA - San Francisco