Field Operations Support Assistant (part-time)

Sci Corp; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Sci Corp is seeking an administrative assistant to support funeral home, cemetery, or crematory operations in Winter Garden, FL. You will handle clerical tasks, greet families, and coordinate memorial orders with sensitivity and confidentiality.

The role requires attention to detail, strong communication, and the ability to work in a fast-paced environment while maintaining compassionate service to clients and families.

Qualifications

• 1–2 years of experience in an office clerical or customer service capacity required.
• Experience in a fast-paced professional environment required.
• Good verbal and written communication skills required.
• Ability to maintain confidentiality and show compassion when interacting with client families.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete permits and certificates as required.
• Prepare Veteran’s paperwork and monument placement documents.
• Coordinate memorial orders and inventory for vaults and markers.
• Process payments and contracts; assist with obituary preparation.
• Greet families, respond to inquiries, and relay needs to appropriate staff.
• Maintain relationships with county clerk, medical examiner and physicians.

Skills

MS Office Suite

Communication skills

Organizational skills

Confidentiality

Compassion

Education

High School Diploma

Tools

Office equipment

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Job Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Minimum Requirements

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferredBasic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Postal Code: 34787

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Winter Garden