Field Operations Support Assistant (part-time)

S.E. Combined Services of Florida; Boulder (CO); Vor Ort; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

401(k) eligibility for part-time

Zusammenfassung

S.E. Combined Services of Florida seeks part-time clerical staff in Boulder, CO to manage memorial documentation, payments, and client communications with empathy and discretion.

Responsibilities include processing certificates, coordinating memorial orders, and assisting management while maintaining confidentiality in a fast-paced environment.

Qualifikationen

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience required.
• Experience in a customer-focused and fast-paced professional environment preferred.

Aufgaben

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and or certificates.
• Prepares and processes Veteran's Paperwork.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Receives and processes payments and contracts.
• Greets family members and responds to customer inquiries promptly and accurately.

Kenntnisse

Verbal & written communication

Organization

Attention to detail

Compassion and integrity

Confidentiality

Mathematics skills

Ausbildung

High School diploma or equivalent

Tools

MS Office Suite

Jobbeschreibung

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

• Education: High School or equivalent
• Experience: 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required
• Knowledge, Skills & Abilities: Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation:

Salary: $18.50/hr.

Benefits:

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 80301

Category (Portal Searching): Administration and Clerical

Job Location: US-CO - Boulder