Field Operations Support Assistant

Sci Corp; Mission Hills (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k)

Job summary

Sci Corp is seeking an administrative/clerical professional to support a funeral home and related facilities in Mission Hills, CA. The role includes greeting clients, handling documents, payments, and coordinating memorial orders, with a focus on compassionate, confidential service.

Candidates should have 1–2 years in a fast-paced office environment, proficiency with MS Office, and strong communication and organizational skills. This is a part-time position with potential eligibility for 401(k).

Qualifications

• High School diploma or equivalent required.
• 1-2 years of experience in an office clerical or customer service capacity.
• Experience in a customer-focused and fast-paced environment.

Responsibilities

• Greet the public and provide general information on services offered.
• Prepare death certificates, prayer cards and related documents; complete permits and certificates.
• Process payments and contracts; handle accounts payable transactions.
• Coordinate ordering of memorials and related products; manage storage inventory for vaults and markers.
• Assist with obituaries and payroll as needed; backup to Receptionist.
• Respond to customer inquiries via telephone, internet and in person; maintain confidentiality.

Skills

Office equipment

MS Office Suite

Verbal and written communication

Organizational skills

Compassion and integrity

Confidentiality

Education

High School diploma or equivalent

Tools

Office Equipment

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation:

Salary: $16.90/hr. - $21.13/hr.

Benefits:

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 91345

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Mission Hills