Field Operations Support Assistant (part-time)

Sci Corp; Ontario (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) eligibility

Job summary

Sci Corp in Ontario, CA seeks an administrative assistant to support a funeral home, cemetery, or crematory operations. You will greet the public and provide information on services with empathy and professionalism.

Responsibilities include preparing certificates, processing payments, coordinating memorial orders, assisting with obituaries, and supporting location management and payroll as needed. This role requires confidentiality and strong organizational skills.

Qualifications

• High School diploma or equivalent required.
• 1-2 years in an office clerical or customer service role preferred.
• Experience in a fast-paced, customer-focused environment is required.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and inventory for vaults and markers.
• Assists with obituary preparation.
• Acts as backup to Receptionist.

Skills

MS Office

Customer service

Clerical

Communication

Confidentiality

Compassion

Organization

Education

High School diploma

Tools

Office equipment

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail-oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation:

Salary: $18.50/hr.

Benefits:

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 91762

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Ontario