Field Operations Support Assistant (part-time)

Service Corporation International; Bessemer (AL); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Service Corporation International in Bessemer, AL is seeking a Field Operations Support Assistant (part-time) to provide administrative and clerical support to funeral home, cemetery, or crematory operations, greeting the public with empathy and maintaining confidentiality.

Responsibilities include processing certificates and paperwork, handling payments, coordinating memorial orders, preparing reports, and assisting management and staff as needed while delivering compassionate service.

Qualifications

• Education: High School diploma or equivalent.
• 1–2 years of office clerical or customer service experience.
• Experience in a fast-paced, professional customer-focused environment.
• Strong communication, organization, and confidentiality.

Responsibilities

• Greet clients and provide information about services.
• Process payments and contracts; handle accounts payable tasks.
• Prepare death certificates, obituary assistance, and veteran paperwork.
• Coordinate memorials, orders, and inventory; maintain schedules and reports.
• Assist with back-office tasks and support location management as needed.
• Maintain confidentiality and empathy with clients.

Skills

Customer service

Communication skills

Organizational skills

Confidentiality

Compassion

Education

High School diploma or equivalent

Tools

MS Office Suite

Office equipment (copiers, printers, fax)

Job description

## Field Operations Support Assistant (part-time)Apply: AL - Bessemer: Part time: Posted Today: Req.167260Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education*** High School or equivalent **Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 35020Category (Portal Searching): Administration and ClericalJob Location: US-AL - Bessemer