Field Operations Support Assistant

sci

Honolulu (HI)

On-site

USD 20,000 - 29,000

Full time

3 days ago

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Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company (H

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

401(k) with Company match

Employee Assistance Program

Job summary

SCI in Honolulu, HI seeks an organized administrative assistant to prepare and file essential documents, manage permits and veteran paperwork, and coordinate memorials. You will support management, sales, and payroll, greet families, and respond to inquiries with empathy.

The role requires 1–2 years in office admin or customer service, high school level education, and strong written and verbal communication skills. Join a compassionate team in a fast-paced environment.

Qualifications

High School or equivalent educational requirement.
1–2 years of office clerical or customer service experience.
Ability to maintain confidentiality and professionalism.
Excellent written and verbal communication; strong organizational skills.

Responsibilities

Prepare and file death certificates, prayer cards, and related documents.
Process permits, certificates, and Veteran's paperwork.
Coordinate memorials, orders, and inventory for vaults and markers.
Handle payments, contracts, and accounts payable transactions.
Assist with obituaries and support management, sales, and payroll as needed.
Greet families and respond to inquiries; maintain compassionate service.

Skills

MS Office

Communication

Organizational skills

Confidentiality

Compassion

Office equipment

Education

High School diploma

Tools

Office equipment

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran's Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family's needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

1 - 2 years of experience in an office clerical or customer service capacity required

Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

Compensation:

Salary: $18.00/hr.

Benefits: