Field Operations Support Assistant

sci; Newport Beach (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts (health and

dependent care

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

401(k) with Company match

Employee Assistance Program

Job summary

SCI in Corona Del Mar, CA is seeking an administrative/clerical professional to greet clients and support funeral home services. You will handle clerical duties, document processing, and coordination of memorial orders with empathy and professionalism.

The role requires strong MS Office skills, 1–2 years of experience, and the ability to maintain confidentiality in a fast-paced environment. On-site position with comprehensive benefits and salary in the stated range.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience.
• Experience in a customer-focused, fast-paced professional environment.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete permits and certificates as required.
• Process Veteran's paperwork and monument placement paperwork.
• Ensure documentation supports requested products/services and complies with regulations.
• Maintain schedules, reports and documents; process payments and contracts.
• Coordinate ordering of memorials and related products; manage storage inventory.
• Order office supplies and assist with installation orders to grounds/maintenance.

Skills

MS Office Suite

Verbal and written communication

Organizational skills

Attention to detail

Confidentiality

Compassion and integrity

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

High School or equivalent

Experience

1 - 2 years of experience in an office clerical or customer service capacity required

Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation

Salary: $22.00/Hr - $25.00/hr

Benefits

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Details

Postal Code: 92625

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Corona Del Mar