Field Operations Support Assistant

Service Corporation International; Bonita (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International is seeking an Field Operations Support Assistant in Bonita, CA. This full-time role provides administrative and clerical support to a funeral home, cemetery, or related facilities and involves greeting clients, processing documents, and assisting with memorial planning.

The position requires 1–2 years in office clerical or customer service, strong MS Office skills, and excellent communication.

Qualifications

• High School or equivalent.
• 1-2 years of experience in an office clerical or customer service capacity.
• MS Office Suite experience preferred.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s Paperwork.
• Prepares marker monument placement paperwork.
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules.
• Prepares and distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Orders office supplies.
• Oversees the processing of installation orders to grounds and maintenance departments.
• Processes accounts payable transactions.
• Assists with the preparation of obituaries.
• Assists Location Management, Sales, Family Service Counselors and payroll as needed.
• Acts as backup to Receptionist.

Skills

Customer service

Organizational skills

Communication skills

Confidentiality

Compassion

Education

High School diploma

Tools

MS Office

Job description

## Field Operations Support AssistantApply: CA - Bonita: Full time: Posted Today: End Date: October 28, 2026 (6 days left to apply): Req.168171Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM REQUIREMENTS** **Education*** High School or equivalent **Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentiality **Compensation: Salary: $23.00/hr.****Benefits: Medical\\*Dental\\*Vision\\*Flexible Spending Accounts (health care and dependent care) \\*Health Savings Account with Company Contribution\\*Sick Leave\\*Short-Term Disability\\*Long-Term Disability\\*Life Insurance\\*Voluntary Accidental Death or Dismemberment Insurance\\*Dependent Life Insurance\\*SCI 401(k) Retirement Savings Plan with Company match\\*Employee Assistance Program**Postal Code: 91902Category (Portal Searching): Administration and ClericalJob Location: US-CA - Bonita