Field Operations Support Assistant (part-time)

Sci Corp; San Francisco (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

401(k) Retirement Savings Plan with 公司

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

Employee Assistance Program

FSAs

Job summary

Sci Corp in San Francisco is seeking a compassionate administrative clerk to support funeral home operations. You will handle greeting clients, process documents, and coordinate memorial product orders, ensuring accuracy and compliance.

Responsibilities include managing payments, assisting with obituaries, and providing backup reception support in a busy environment. Strong MS Office skills and a customer-focused approach are essential.

Qualifications

• 1–2 years of office clerical or customer service experience required.
• Experience in a customer-focused, fast-paced professional environment required.
• Strong verbal and written communication skills.

Responsibilities

• Greet visitors and provide information about services offered in a polite, empathetic manner.
• Prepare and process death certificates, permits, Veteran’s paperwork, and monument placement documents.
• Assist with obituary preparation and coordinate orders with departments.
• Receive and process payments and contracts; maintain accurate records and documentation.
• Coordinate memorial product orders and inventory for vaults and markers; order office supplies.
• Support location management, sales, and payroll as needed; act as receptionist backup.
• Respond to inquiries via phone, internet, and in person; maintain confidentiality.

Skills

Verbal and written communication

Organizational skills

Confidentiality

Compassion & empathy

Education

High School or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Compensation:
Salary: $22.50/hr.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 94118

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - San Francisco