Field Operations Supervisor — Route & Safety Lead

FusionSite; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

FusionSite in Memphis is seeking an Operations Supervisor to oversee pickup and delivery of units, coordinate with satellite teams, and ensure safety on the road.

You will lead route execution, vehicle maintenance, and customer interactions while maintaining compliance with transport laws. This hands-on role requires hands-on leadership and willingness to work varied hours.

The ideal candidate brings 2+ years of related experience, a high school diploma, and a CDL may be required.

Qualifications

• High school diploma or equivalent is required.
• Vocational/technical training or apprenticeship in auto repair or related field is required.
• Two years of related experience preferred.
• Commercial driver’s license may be required.
• Excellent analytical and problem-solving skills.
• Thorough understanding of equipment, units, trucks, and repair.
• Ability to safely and effectively operate all tools and equipment.
• Ability to use navigation tools such as GPS, apps, and maps.
• Ability to follow and communicate directions with limited supervision.
• Ability to communicate with dispatch, team, customers, and leadership.
• Proficiency in office and route logistics software, or similar software.
• Excellent organizational skills and attention to detail.
• Availability for weekend, evening, and on-call hours.

Responsibilities

• Route Execution: complete efficient delivery and pick-up, adapt as needed.
• Loading & Delivery: load vehicle, pick up units, deliver replacements, and manage returns.
• Customer Interaction: deliver to addresses, obtain signatures and payments when needed.
• Unit Maintenance: flush, empty, clean units; disinfect areas affected by sewage.
• Safety & Compliance: follow safety standards and transportation laws; support safety reviews.
• Team Support: review staff schedules and train new team members on safety and performance.
• Vehicle Care: ensure vehicles receive basic service and report larger issues.
• Yard Support: assist with yard and maintenance duties after routes.
• Planning & Feedback: update maps/routes and provide feedback to routing team.

Skills

Analytical skills

Problem-solving

Organizational skills

Communication

Safety-minded

Tool operation

Education

High school diploma or equivalent

Vocational/technical training or apprenticeship in auto repair or related field

Tools

Office software

Route logistics software

GPS/Nav apps

Job description

FusionSite in Memphis is seeking an Operations Supervisor to oversee pickup and delivery of units, coordinate with satellite teams, and ensure safety on the road.

You will lead route execution, vehicle maintenance, and customer interactions while maintaining compliance with transport laws. This hands-on role requires hands-on leadership and willingness to work varied hours.

The ideal candidate brings 2+ years of related experience, a high school diploma, and a CDL may be required.