Operations Supervisor Transportation

LLOYD LOGISTICS INC; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

LLOYD LOGISTICS INC in Memphis, Tennessee, seeks an Operations Supervisor for Transportation to oversee daily operations and ensure compliance with safety standards. Key duties include managing drivers, monitoring route performance, and conducting audits. The ideal candidate has experience in logistics and strong leadership skills. Knowledge of DOT regulations is essential. This position requires effective communication and organizational abilities, along with a capacity for quick decision-making in a fast-paced environment.

Qualifications

• Previous experience in transportation, logistics, or delivery operations required.
• Prior FedEx or last-mile delivery experience strongly preferred.
• Knowledge of DOT regulations and transportation safety standards.

Responsibilities

• Supervise daily transportation operations and dispatch.
• Monitor driver performance and safety compliance.
• Investigate incidents and implement corrective actions.
• Train and coach drivers to maintain performance standards.

Skills

Leadership skills

Team management

Communication skills

Organizational skills

Tools

GroundCloud

Fleet management software

Job description

Overview

Position Summary: The Operations Supervisor – Transportation is responsible for overseeing daily transportation operations, ensuring safety, efficiency, and compliance with company and regulatory standards. This role manages drivers, monitors route performance, and drives continuous improvement in delivery operations.

Responsibilities

• Supervise and manage daily transportation operations, including dispatch and route execution
• Monitor driver performance, safety compliance, and productivity metrics
• Ensure all deliveries meet service standards and time commitments
• Conduct ride-alongs, audits, and performance evaluations for drivers
• Enforce company safety policies, including seatbelt use, distracted driving, and traffic compliance
• Investigate incidents, accidents, and service failures; implement corrective actions
• Utilize GroundCloud systems for route tracking, compliance monitoring, and reporting
• Coordinate with terminal management and logistics teams to optimize route planning
• Train, coach, and discipline drivers as needed to maintain high performance standards
• Manage staffing levels, scheduling, and workload distribution
• Maintain accurate records of performance, incidents, and payroll-related items

Qualifications

• Previous experience in transportation, logistics, or delivery operations required
• Prior FedEx or last-mile delivery experience strongly preferred
• Experience using GroundCloud or similar fleet management software preferred
• Strong leadership and team management skills
• Knowledge of DOT regulations and transportation safety standards
• Ability to handle high-pressure situations and make quick decisions
• Excellent communication and organizational skills

Preferred Skills

• Route optimization and dispatch experience
• Performance management and employee coaching
• Data analysis and reporting (KPIs, service failures, safety metrics)
• Conflict resolution and problem-solving skills

Work Environment

• Fast-paced transportation and logistics setting
• Requires early mornings, weekends, and extended hours as needed
• Combination of office and field work (ride-alongs, yard checks, etc.)