Operations Supervisor

FusionSite; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

FusionSite in Memphis is seeking an Operations Supervisor to oversee pickup and delivery of units, coordinate with satellite teams, and ensure safety on the road.

You will lead route execution, vehicle maintenance, and customer interactions while maintaining compliance with transport laws. This hands-on role requires hands-on leadership and willingness to work varied hours.

The ideal candidate brings 2+ years of related experience, a high school diploma, and a CDL may be required.

Qualifications

• High school diploma or equivalent is required.
• Vocational/technical training or apprenticeship in auto repair or related field is required.
• Two years of related experience preferred.
• Commercial driver’s license may be required.
• Excellent analytical and problem-solving skills.
• Thorough understanding of equipment, units, trucks, and repair.
• Ability to safely and effectively operate all tools and equipment.
• Ability to use navigation tools such as GPS, apps, and maps.
• Ability to follow and communicate directions with limited supervision.
• Ability to communicate with dispatch, team, customers, and leadership.
• Proficiency in office and route logistics software, or similar software.
• Excellent organizational skills and attention to detail.
• Availability for weekend, evening, and on-call hours.

Responsibilities

• Route Execution: complete efficient delivery and pick-up, adapt as needed.
• Loading & Delivery: load vehicle, pick up units, deliver replacements, and manage returns.
• Customer Interaction: deliver to addresses, obtain signatures and payments when needed.
• Unit Maintenance: flush, empty, clean units; disinfect areas affected by sewage.
• Safety & Compliance: follow safety standards and transportation laws; support safety reviews.
• Team Support: review staff schedules and train new team members on safety and performance.
• Vehicle Care: ensure vehicles receive basic service and report larger issues.
• Yard Support: assist with yard and maintenance duties after routes.
• Planning & Feedback: update maps/routes and provide feedback to routing team.

Skills

Analytical skills

Problem-solving

Organizational skills

Communication

Safety-minded

Tool operation

Education

High school diploma or equivalent

Vocational/technical training or apprenticeship in auto repair or related field

Tools

Office software

Route logistics software

GPS/Nav apps

Job description

Keep Routes Running. Keep Customers Satisfied. Grow With Us.

FusionSite is seeking a reliable, safety-minded Operations Supervisor to pick up and deliver units and cover routes as needed, cleaning and maintaining port-a-potties, hand-wash stations, and hand sanitizer stations. In this role, you'll coordinate with our satellite location team, keep deliveries running efficiently, and serve as a role model for safety and customer service on the road.

This is a great opportunity for an experienced, hands-on professional who takes pride in a job well done and enjoys variety in their day-to-day work.

What You'll Do

• Route Execution: Complete an efficient delivery and pick-up route for the day, adapting as business conditions change, and fill in on portable toilet routes and dumpster/trailer orders as needed.
• Loading & Delivery: Load the delivery vehicle with scheduled units and equipment; pick up units along the route, deliver replacements, complete dump runs, and handle returns, company orders, and other equipment as requested.
• Customer Interaction: Deliver to the correct addresses, obtaining signatures, payment, and proof of receipt when necessary.
• Unit Maintenance: Flush, empty, and clean units; perform other services required to maintain or repair units, tanks, and systems; clean and disinfect areas affected by sewage.
• Safety & Compliance: Meet all safety standards by abiding by transportation laws and company policies, maintaining a safe driving record, and supporting safety reviews, coaching, and enforcement in partnership with the GM.
• Team Support: Review and support staff schedules and activities to ensure safety and customer needs are met; educate new team members on safety standards, performance expectations, and safe machinery operation.
• Vehicle Care: Ensure vehicles receive basic service according to maintenance schedule, report larger service needs and mechanical issues to a supervisor, test drive vehicles to confirm safe operation, and work with other job sites to inspect and maintain fleet condition.
• Yard Support: Assist with general yard and maintenance duties when routes are completed; request or order necessary supplies and equipment.
• Planning & Feedback: Plan and recommend timetables for repairs and maintenance; update maps and routes assigned, providing feedback to the routing team.
• Customer Relationships: Maintain and develop positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
• Continuous Improvement: Provide recommendations for improving workplace safety.
• Additional Support: Perform other related duties as assigned.

What We're Looking For

• High school diploma or equivalent required
• Vocational/technical school program or apprenticeship in auto repair or a related field required
• Two years of related experience preferred
• Commercial driver's license may be required
• Excellent analytical and problem-solving skills
• Thorough understanding of equipment, units, trucks, and repair
• Ability to safely and effectively operate all tools and equipment
• Ability to use navigation tools such as onboard GPS, smartphone apps, and web-based or physical maps
• Ability to follow and communicate directions and procedures with limited supervision
• Ability to communicate with dispatch, team members, customers, and leadership
• Proficiency in office and financial software, route logistics, or similar software, with the ability to learn new tools
• Excellent organizational skills and attention to detail
• Availability for weekend, evening, and on-call hours

Physical Requirements

• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections
• Must be able to lift up to 75 pounds at times
• Must be able to work safely in a noisy area with many odors present

Why Join FusionSite?

• Take on a hands-on leadership role where your work directly impacts customer satisfaction every day.
• Gain broad experience across delivery routes, vehicle maintenance, and equipment care.
• Work alongside a supportive team and leadership who value safety and quality.
• Build a rewarding career with a rapidly growing national organization.

About FusionSite

FusionSite is a leading provider of portable sanitation and temporary site services nationwide. From construction sites and data centers to concerts, sporting events, and community projects, we partner with trusted local brands to deliver clean, reliable services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment, please contact our Talent Acquisition Team at [e-mail].

Job applicants may request to review the company's Afficiative Action plans by contacting the Talent Acquisition Team, recruiter, or Human Resources department.