Field Operations Specialist — Hospitality & Property Care

AvantStay; Port Aransas (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO

Discount stays

Retirement plan

Parental leave

Mileage reimbursement

Cell phone reimbursement

Fitness reimbursement

Job summary

AvantStay is seeking a Field Operations Agent to support the management of our properties in the designated area. You will audit properties, maintain supplies, and respond to guest or homeowner concerns to ensure a superior experience.

The role requires frequent travel between sites and proximity to the market. Responsibilities include inspections, inventory management, and assisting with housekeeping dispatching while onboarding new homes.

Qualifications

• 1+ year of hospitality or customer-facing experience.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of Salesforce is a plus.
• Ability and willingness to work weekends and holidays.
• Access to reliable transportation and a valid driver's license.
• Must reside in designated area and be able to travel between sites.

Responsibilities

• Report to the local market leader and perform routine tasks.
• Inspect properties to ensure AvantStay standards.
• Maintain inventory and supplies for market properties.
• Respond to guest/homeowner issues via email, calls, texts, Slack, and tickets.
• Perform minor housekeeping or routine maintenance tasks as needed.
• Travel frequently to properties within the area to support operations.
• Oversee housekeeping dispatching when the local market leader is absent.
• Focus on onboarding new homes.

Skills

Hospitality experience

MS Office

Salesforce knowledge

Weekend availability

Driver's license

Travel willingness

Tools

Salesforce

Job description

AvantStay is seeking a Field Operations Agent to support the management of our properties in the designated area. You will audit properties, maintain supplies, and respond to guest or homeowner concerns to ensure a superior experience.

The role requires frequent travel between sites and proximity to the market. Responsibilities include inspections, inventory management, and assisting with housekeeping dispatching while onboarding new homes.