Field Operations & Service Dispatch Coordinator

Liberty; Sedalia (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Algonquin Power & Utilities Corp. (AQN) is seeking an administrative coordinator for Missouri field operations. This in-office role supports scheduling MDT workload, payroll processing, and coordination with service technicians while assisting customers and stakeholders.

Ideal candidates have a high school diploma or GED and at least two years in customer service, plus solid computer and data-entry skills to handle daily reporting and SAP tasks.

Qualifications

• High school diploma or GED with 2 years in customer service or related field.
• Able to communicate clearly with customers to obtain and share information.
• Basic arithmetic and data entry accuracy required.
• Proficient computer skills for data entry, reporting and retrieval.
• Office environment; able to perform light physical tasks when needed.

Responsibilities

• Monitor and reschedule MDT workload; read reports; prep for next day.
• Generate, close, and cancel service orders as needed.
• Coordinate payroll inputs and validate payroll data.
• Dispatch leak and emergency orders to service techs.
• Schedule ITRON meter routes; set priorities; assign construction orders.
• Prepare, distribute, and maintain daily line locates.
• Interact with customers in person; provide tariffs and info.
• Maintain logs and reports daily/weekly/monthly.
• Investigate measurement errors and coordinate fixes.
• Code and process vendor/contractor invoices.
• Initiate purchase orders and requisitions when necessary.
• Support field ops with pertinent data; assist SAP users.
• Perform other duties and administrative tasks as required.

Skills

Customer service

Data entry

Computer literacy

Communication skills

Team coordination

Education

High school diploma / GED

Tools

SAP

Job description

Algonquin Power & Utilities Corp. (AQN) is seeking an administrative coordinator for Missouri field operations. This in-office role supports scheduling MDT workload, payroll processing, and coordination with service technicians while assisting customers and stakeholders.

Ideal candidates have a high school diploma or GED and at least two years in customer service, plus solid computer and data-entry skills to handle daily reporting and SAP tasks.