Field Operations Manager

Flagship Facility Services; Fletcher (NC); On-site; USD 62,000 - 84,000; Full time

Job summary

Flagship Facility Services is seeking a hands-on leader to own accounts, grow relationships, and manage onsite field crews. You will coordinate with executives to align plans, supervise staff, and ensure service quality across contracts.

The role emphasizes strong communication, team motivation, and the ability to drive process improvements while maintaining safety and customer satisfaction in a fast-paced environment.

Qualifications

• Must communicate clearly with employees, peers and customers.
• Excellent internal and external customer service skills.
• Ability to motivate and lead a team to meet goals.
• Bi-lingual English/Spanish preferred.
• Experience with Microsoft Office on Windows.
• Familiarity with proprietary business software.

Responsibilities

• Manages day-to-day operations of field crews and contracts.
• Maintains inventory of supplies and equipment.
• Partners with VP Operations on infrastructure plans for growth.
• Motivates and leads a high-performance team; recruits when needed.
• Ensures quality, cost control, on-time delivery, safety and customer satisfaction.

Skills

Communication skills

Customer service

Team leadership

Bilingual English/Spanish

Microsoft Office

Operational planning

Problem solving

Independent work

Written and verbal communication

Education

Prior management experience in building maintenance or service industry

Experience in fast-paced corporate office setting

Job description

Flagship Facility Services is seeking a hands-on leader to own accounts, grow relationships, and manage onsite field crews. You will coordinate with executives to align plans, supervise staff, and ensure service quality across contracts.

The role emphasizes strong communication, team motivation, and the ability to drive process improvements while maintaining safety and customer satisfaction in a fast-paced environment.