Field Operations Leader

Flagger Force, Inc; New Kensington (Westmoreland County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401k with company match

Generous paid time off

On-site fitness facility

Paid holidays

Health savings account

Company paid benefits (long term disa/

EAP

Tuition and education assistance

Employee appreciation events

Volunteer time off

Professional development opportunities

Job summary

Flagger Force is seeking a Field Manager to coordinate, supervise, and ensure successful execution of orders across designated field operations. You will lead Area Supervisors and Field Specialists, plan field activities, monitor progress, and drive resource allocation to meet deadlines while maintaining exceptional client experiences.

Qualifications include strong communication, leadership, and data analysis skills, with proficiency in Excel and MS Office.

Qualifications

• Communication skills, both verbal and written, to convey their ideas and expectations clearly and persuasively.
• Technical skills, such as computer skills, data analysis, and budget management, to oversee the operational aspects of a company's strategy and performance.
• Leadership skills, such as motivation, inspiration, and delegation, to manage and empower a team of employees.
• Problem-solving skills, such as creativity, critical thinking, and adaptability, to identify and resolve issues that arise in the operations.
• Decision-making skills, such as logic, analysis, and judgment, to make sound and timely choices that align with the company's goals and objectives.
• Strong working knowledge of Excel and Microsoft Office software systems
• Flexibility and adaptability to changing field conditions.

Responsibilities

• Plan and execute field operations according to order requirements.
• Monitor order progress and adjust plans as necessary to meet deadlines and objectives.
• Support the allocation of field resources effectively to ensure order success.
• Develop, train, and supervise field staff or teams.
• Recommend and drive succession plans to ensure bench strength to meet the needs of growth.
• Responsible for successful onboarding of Area Supervisors.
• Provide leadership, guidance, and support to field employees.
• Foster teamwork and maintain a positive work environment.
• 1v1 monthly performance review and goal oversight
• Responsible for the corrective action procedures in accordance with HR standards
• Ensure that work in the field meets quality and safety standards set by Flagger Force.
• Conduct inspections and quality control checks as needed.
• Assist safety department with fact gathering for incidents.
• Average 20 work zone observations per week.
• Spend a minimum of 75% of time out in the field focusing on building client and employee relationships.
• Serve as a point of contact between the organization and clients on job sites.
• Address client concerns and ensure client satisfaction.
• Escalate any client issues to the Director of Field Operations
• Communicate potential business opportunities to Business Development team.
• Maintain accurate records of field activities, including progress reports, incident reports, annual review reports, and other relevant documentation.
• Prepare and present reports to higher management as required.
• Monitor AS performance monthly
• Collaborate with HR through the fact-finding investigation process.

Skills

Communication

Technical skills

Leadership

Problem-solving

Decision-making

Excel

Office software

Flexibility

Education

High School Diploma

Bachelor's degree in business or related field (preferred)

Tools

Microsoft Office

Job description

Flagger Force is seeking a Field Manager to coordinate, supervise, and ensure successful execution of orders across designated field operations. You will lead Area Supervisors and Field Specialists, plan field activities, monitor progress, and drive resource allocation to meet deadlines while maintaining exceptional client experiences.

Qualifications include strong communication, leadership, and data analysis skills, with proficiency in Excel and MS Office.