Remote Field Operations Manager – National Network

Lumen Technologies, Inc.; North Carolina; Remote; USD 111,000 - 148,000; Full time

Job summary

Lumen Technologies, Inc. in North Carolina seeks a Manager of Field Operations to lead nationwide network service delivery for enterprise accounts, focusing on reliability and efficiency. You will supervise a team of field technicians (ISP/OSP) and coordinate with Real Estate, CCM, Sales, and NOC teams.

Ideal candidates have a bachelor’s degree, 5–7 years of related experience, and prior leadership roles. Strong communication, budgeting, and project-management skills are essential; occasional

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Typically 5–7 years related experience with 2+ years in a managerial role.
• Ability to lead a team and coordinate cross-functional efforts.

Responsibilities

• Lead service delivery for national networks and enterprise accounts.
• Supervise field technicians (ISP/OSP) and coordinate with multiple teams.
• Ensure performance metrics, safety, and compliance across projects.

Skills

Field ops leadership

Team management

Strategic planning

Communication

Budgeting

Travel willingness

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Outlook

Job description

Lumen Technologies, Inc. in North Carolina seeks a Manager of Field Operations to lead nationwide network service delivery for enterprise accounts, focusing on reliability and efficiency. You will supervise a team of field technicians (ISP/OSP) and coordinate with Real Estate, CCM, Sales, and NOC teams.

Ideal candidates have a bachelor’s degree, 5–7 years of related experience, and prior leadership roles. Strong communication, budgeting, and project-management skills are essential; occasional