Field Operations Lead: Windows & Doors Install

Bee Window; Fishers (IN); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Company Car

Comprehensive PTO policy

Medical Insurance

Vision Insurance

Dental Insurance

Job summary

Bee Window, Indiana's leading residential window and door installer, is seeking a Field Operations Manager based in Fishers to oversee day-to-day installation execution across windows, doors, baths, and siding. You will ensure installations meet schedule, quality, and warranty standards while coordinating with sales, warehouse, and crews.

You will deploy in-house crews and subcontractors, inspect work, resolve scheduling and material issues, and drive field metrics to keep projects moving

Qualifications

• Minimum of 3 years of experience in residential construction, remodeling, or home improvement installation.
• Prior supervisory experience managing installation crews or subcontractors.
• Working knowledge of installation best practices, manufacturer specifications, and local building codes and permitting.
• Proven ability to manage multiple job sites and crews at the same time without losing control of schedule or quality.
• Strong communication skills, with the ability to coordinate across sales, warehouse, crews, and homeowners.
• Valid driver's license and the ability to travel between job sites daily within the assigned territory.
• Ability to visit active installation sites in varying weather conditions, climb ladders, access rooftops and inspect installations at height.
• Ability to lift up to 50 pounds, including materials, tools, and product samples, as needed.

Responsibilities

• Deploy and coordinate installation crews and subcontractors across active jobs to meet committed customer install dates.
• Coordinate pre installation site reviews to confirm measurements, product orders, and site conditions match the sold scope of work.
• Monitor daily job progress across multiple concurrent sites, resolving scheduling conflicts, material shortages, and crew availability issues before they delay an install.
• Sequence multi trade jobs, such as bath conversions requiring plumbing, electrical, and carpentry, to eliminate downtime between trades.
• Perform in progress and final quality inspections on windows, entry and patio doors, bath systems, and siding to verify adherence to manufacturer installation guidelines and company quality standards.
• Ensure all work complies with local building codes, permit requirements, and manufacturer warranty conditions.
• Identify and document installation defects, callbacks, and rework needs, and drive each one to timely resolution.
• Maintain job site safety standards, including OSHA compliance, proper use of PPE, ladder and scaffold safety, and safe material handling.
• Supervise in house installation crews and manage relationships with subcontracted crews, including onboarding, training, and evaluating installers on technique, safety protocols, and company standards.
• Communicate daily job assignments, expectations, and scope changes to crews before work begins, and address performance, workmanship, or conduct issues directly.
• Track key field metrics such as install completion rates, callback and rework rates, crew productivity, and customer satisfaction scores.
• Report recurring quality or scheduling issues to leadership, recommend process improvements, and participate in operations meetings to align on pipeline volume, crew capacity, and upcoming installation schedules.
• Escalate and resolve customer complaints tied to installation quality, timeliness, or crew conduct, protecting referral potential and online review ratings.

Skills

Residential construction

Supervisory experience

Multi-site management

Communication

Travel readiness

Job description

Bee Window, Indiana's leading residential window and door installer, is seeking a Field Operations Manager based in Fishers to oversee day-to-day installation execution across windows, doors, baths, and siding. You will ensure installations meet schedule, quality, and warranty standards while coordinating with sales, warehouse, and crews.

You will deploy in-house crews and subcontractors, inspect work, resolve scheduling and material issues, and drive field metrics to keep projects moving