Field Operations Lead — Safety, Coaching & Client Relations

Flagger Force, LLC; Cincinnati (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401k with company match

Generous paid time off

On-site fitness facility

Paid holidays

Health savings account

Company paid benefits (long term disa…

Employee assistance program

Tuition and education assistance

Employee appreciation events

Giving back to the communities weserve

Professional development opportunities

Job summary

Flagger Force, LLC is seeking an Area Supervisor to lead field operations across the assigned territory in the eastern United States. You will coach field crews, oversee safety and performance, and maintain productive client relationships with state DOTs and municipalities.

Responsibilities include pre-construction planning, daily site visits, KPI monitoring, reporting, and collaboration with Operations, Safety, and HR. A bachelor's degree and DOT qualifications are preferred; travel is required.

Qualifications

• Must pass Work Zone Leadership course with 80% or higher.
• Maintain valid internal training certifications through Flagger Force Academy.
• Must hold all required Department of Transportation qualifications for assigned territory.
• Valid driver's license in accordance with Flagger Force motor vehicle record standards

Responsibilities

• Manages and provides day‑to‑day leadership to assigned field personnel.
• Directs and oversees the work of assigned field employees.
• Participates in hiring, performance management, corrective action, and termination decisions in accordance with company policies.
• Builds strong relationships with direct reports through regular coaching, communication, and job site visits.
• Conduct annual performance reviews and provide ongoing coaching, feedback, and development support to assigned employees.
• Travel daily to job site locations throughout the assigned territory to observe field operations, evaluate performance, and complete required reporting.
• Build and maintain positive relationships with clients, State DOT representatives, and local municipalities within the assigned territory.
• Identify client needs, service opportunities, and potential areas for account growth, and communicate opportunities to the appropriate internal partners.
• Lead the pre‑construction management process, including client meetings, internal job lead meetings, job planning, and other required communication.
• Serve as a subject matter resource for internal office staff regarding job requirements, including personnel, equipment, and operational needs.
• Meet regularly with the Field Manager to review Crew Leader and Advanced Crew Leader performance, staffing needs, operational issues, and key performance metrics.
• Complete and submit timely and accurate work zone observation and operational reports
• Partner with the Safety Department in the investigation and follow‑up of incidents, as requested.
• Monitor fleet telematics and provide driver coaching and corrective follow‑up as appropriate.
• Professionally represent the organization in interactions with clients, employees, municipalities, and the public.
• Submit HR requests and deliver coaching, corrective action, and discipline in accordance with company guidelines and established timelines.
• Collaborate and communicate effectively with Operations, Safety, Human Resources, and other internal departments.
• Make recommendations to the Field Manager regarding field employee promotions, development, and staffing needs.
• Conduct, attend, and participate in department and operational meetings as required.
• Conduct random quarterly, post‑accident, and reasonable‑suspicion drug testing in accordance with company policy and applicable requirements.
• Successfully complete the Area Supervisor Job Training Program and all required continuing education and certifications.
• Perform other duties and responsibilities as assigned in support of business and operational needs
• In addition to the functions listed above, the employee is expected to act in accordance with company values, vision and mission, to exercise honesty, integrity and respect with all clients and co‑workers, demonstrate leadership, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co‑workers and clients, work with accuracy, efficiency and close attention to detail, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible and exercise initiative to learn new skills and tasks. The employee is also expected to perform other duties and functions as required.

Skills

Leadership

Performance management

Coaching

Safety compliance

MS Office

Communication

Problem-solving

Time management

Driver's license

Education

Bachelor's degree

Job description

Flagger Force, LLC is seeking an Area Supervisor to lead field operations across the assigned territory in the eastern United States. You will coach field crews, oversee safety and performance, and maintain productive client relationships with state DOTs and municipalities.

Responsibilities include pre-construction planning, daily site visits, KPI monitoring, reporting, and collaboration with Operations, Safety, and HR. A bachelor's degree and DOT qualifications are preferred; travel is required.