Field Operations Lead - Humane Wildlife Services

Rollins, Inc.; Dallas (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

401k with match + ESPP

6 paid holidays

PTO 3 weeks first year

Tuition reimbursement up to $5,250/yr

Ongoing training

Work-life balance

Career advancement

Job summary

Critter Control Operations, part of Rollins, Inc., seeks a Service Manager to lead wildlife exclusion and remediation teams across residential and commercial properties. You will coach technicians, ensure safety and quality, and drive high service standards.

This role emphasizes operational excellence, safety, and staff development within a supportive Rollins family of brands, with opportunities for career advancement.

Qualifications

• High school diploma or equivalent required; college degree considered a plus.
• Valid driver’s license and ability to travel up to 10%.
• Willingness to travel to Atlanta, GA within 60 days of start.
• Experience in construction, carpentry, roofing, or related fields.
• Ability to work independently in field environments.
• Strong problem-solving and attention to detail.
• Proficiency using various software and applications.

Responsibilities

• Lead and train a team of technicians to deliver wildlife exclusion and pest-control services, ensuring service standards.
• Conduct regular field inspections to ensure safety and quality.
• Manage routing and scheduling to optimize service delivery and efficiency.
• Assist with recruitment, onboarding, and ongoing training of new team members.
• Oversee district vehicle maintenance and fleet readiness.
• Address customer concerns and drive satisfaction and retention.
• Cover open routes during vacations or turnover to maintain continuity.

Skills

Leadership

Problem-solving

Attention to detail

Fieldwork

Travel readiness

Proactive coaching

Education

High school diploma or equivalent

College degree is a plus

Tools

Software proficiency

Job description

Critter Control Operations, part of Rollins, Inc., seeks a Service Manager to lead wildlife exclusion and remediation teams across residential and commercial properties. You will coach technicians, ensure safety and quality, and drive high service standards.

This role emphasizes operational excellence, safety, and staff development within a supportive Rollins family of brands, with opportunities for career advancement.