Field Operations Dispatcher — Entry Level

Astound; Brownwood (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical/Dental/Vision/Life/STD

PTO 80h+

Floating holidays 40h/yr

Paid holidays 7 days

Paid sick leave varies by state

Tuition reimbursement

Employee discounts

Job summary

Astound is seeking an on-site teammate in Texas to support project and field operations. You will monitor technician routes, keep clear communications with technicians, and perform pre-call prep and post-installation surveys to ensure service quality and customer satisfaction.

The role requires a high school diploma (or equivalent) and 0 years of experience, with proficiency in Microsoft Office and G-Suite and strong written and verbal communication.

Qualifications

• High school diploma or equivalent required.
• 0 years of experience required.
• Proficiency in Microsoft Office and G-Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking an on-site teammate in Texas to support project and field operations. You will monitor technician routes, keep clear communications with technicians, and perform pre-call prep and post-installation surveys to ensure service quality and customer satisfaction.

The role requires a high school diploma (or equivalent) and 0 years of experience, with proficiency in Microsoft Office and G-Suite and strong written and verbal communication.