Field Tech & Pilot Operations Specialist

TSMG Holding; Emeryville (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

TSMG Holding is seeking a Technical Field Specialist to coordinate in‑field programs, ensuring operations run smoothly and meet client requirements. The role involves data collection, operator training, and debugging technical issues in real-time.

The ideal candidate will have a BA/BS degree and at least 2-3 years of relevant experience, including QA testing or support for mobile applications. Strong communication skills and the ability to work in various environments are essential.

Qualifications

• BA/BS degree or 2-3 years of relevant testing/support experience.
• Familiarity with mobile/web technologies.
• Strong verbal and written communication skills in English.
• Quick learner with the aptitude for new technologies.

Responsibilities

• Conducting trial runs to validate device performance.
• Leading in-field data collection activities.
• Documenting and reporting on pilot results.
• Engaging with Client Program Managers/Engineers for issue resolution.

Skills

QA testing

Technical support

Communication skills

Problem-solving

Organizational skills

Education

BA/BS degree

2-3 years of relevant experience

1 year of QA testing experience

Tools

Google Spreadsheets

Excel

SQL

JavaScript

Job description

TSMG Holding is seeking a Technical Field Specialist to coordinate in‑field programs, ensuring operations run smoothly and meet client requirements. The role involves data collection, operator training, and debugging technical issues in real-time.

The ideal candidate will have a BA/BS degree and at least 2-3 years of relevant experience, including QA testing or support for mobile applications. Strong communication skills and the ability to work in various environments are essential.