Field Operations Admin & Data Tracker Specialist

Pho Prime, LLC; Kernersville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Southeast Connections, LLC, an Artera Company, is seeking a Field Support Administrative Assistant in Kernersville, NC. You will serve as a liaison between field operations and office staff, handling data entry, documentation, reporting, and work-order processing to keep operations organized and efficient.

Responsibilities include developing and maintaining detailed spreadsheets and trackers, coordinating with foremen and subcontractors, processing invoices and passthrough billing, and entering

Qualifications

• High School Diploma required; degree or certificate in business administration preferred.
• Two+ years of administrative or operational support experience.
• Experience in construction, utilities, or natural gas operations is a plus.
• Proficiency with Excel, Word, Outlook; strong data tracking and documentation skills.

Responsibilities

• Develop and maintain detailed spreadsheets, reports, and trackers.
• Collaborate with foremen, supervisors, and superintendents to support operations.
• Coordinate and maintain work-order and project trackers.
• Verify and process required work documentation, permits, and customer records.
• Receive and distribute work orders through customer portals and email.
• Enter and manage NC 811 One Call locate requests.
• Assist field personnel with locate tickets, work orders, and project requirements.
• Process completed projects for internal and external customer records.
• Communicate job-specific information to subcontractors.
• Process subcontractor invoices and passthrough documentation for billing.
• Assist with operational projects, deadlines, and customer commitments.
• Complete assigned work accurately and within timelines.
• Research missing or conflicting information and escalate as needed.
• Support local field operations and customer needs.

Skills

Excel

Word

Outlook

Communication

Time management

Teamwork

Education

High School Diploma

Degree or certificate in business administration

Tools

Microsoft Office Suite

NC 811 One Call portals

Job description

Southeast Connections, LLC, an Artera Company, is seeking a Field Support Administrative Assistant in Kernersville, NC. You will serve as a liaison between field operations and office staff, handling data entry, documentation, reporting, and work-order processing to keep operations organized and efficient.

Responsibilities include developing and maintaining detailed spreadsheets and trackers, coordinating with foremen and subcontractors, processing invoices and passthrough billing, and entering