Field Support Admin & Project Tracker

Southeast Connections LLC; Kernersville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Southeast Connections LLC, an Artera Company, seeks a Field Support Administrative Assistant in Kernersville, NC. The role acts as a liaison between field operations and office staff, handling data entry, reporting, work-order processing, and detailed spreadsheets.

Responsibilities include coordinating trackers, processing documentation and invoices, supporting field personnel, and ensuring timely, accurate information flow across teams in a fast-paced environment.

Qualifications

• High School Diploma required; business admin degree/certificate preferred.
• Two+ years administrative or operational support experience.
• Experience in construction, utilities, or natural gas operations preferred.
• Experience with customer service, work-order processing, or NC 811 One Call.
• Experience maintaining spreadsheets, trackers, and detailed records.

Responsibilities

• Develop and maintain detailed spreadsheets, reports, and trackers.
• Collaborate with foremen, supervisors, and superintendents to support needs.
• Coordinate and maintain work-order and project trackers.
• Verify and process required work documentation, permits, and records.
• Receive and distribute work orders through portals and email.
• Enter and manage NC 811 One Call locate requests.
• Assist field personnel with questions regarding locate tickets and documentation.
• Process completed projects for internal and external records.
• Communicate job-specific information to subcontractors.
• Process subcontractor invoices and supporting documentation for passthrough billing.
• Assist with operational projects, deadlines, and customer commitments.
• Complete assigned work accurately and within required timelines.
• Research missing/conflicting information and elevate issues.

Skills

Professional communication

Interpersonal skills

Teamwork

Problem solving

MS Excel

MS Word

MS Outlook

Attention to detail

Multitasking

Research skills

Education

High School Diploma

Business Administration degree/certificate

Job description

Southeast Connections LLC, an Artera Company, seeks a Field Support Administrative Assistant in Kernersville, NC. The role acts as a liaison between field operations and office staff, handling data entry, reporting, work-order processing, and detailed spreadsheets.

Responsibilities include coordinating trackers, processing documentation and invoices, supporting field personnel, and ensuring timely, accurate information flow across teams in a fast-paced environment.