Field & Office Services Specialist

Socket.dev; Chicago (IL); On-site; USD 51,577,000 - 54,443,000; Full time

Job summary

Socket.dev is seeking a Field Support Specialist/Office Support Specialist to backfill across multiple Chicago-area sites, covering front desk, mail, reprographics, and office services. This role ensures continuous coverage and upholds service level agreements.

You will support shipping/receiving, inventory, facilities, and guest services while maintaining a professional image and collaborating with site leadership to meet client expectations.

Qualifications

• High School Diploma or equivalent.
• 2+ years of office support or customer-facing experience.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Ability to work across multiple sites and shifts.

Responsibilities

• Provide backfill coverage across sites to ensure service levels.
• Handle mail, copy/print, front desk, and facilities tasks.
• Support shipping/receiving, inventory, and supplies.
• Assist guests and maintain a professional image.
• Coordinate with site leadership and security as needed.

Skills

Customer service

Communication

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Printer/Copy equipment

Shipping/receiving systems

Job description

Socket.dev is seeking a Field Support Specialist/Office Support Specialist to backfill across multiple Chicago-area sites, covering front desk, mail, reprographics, and office services. This role ensures continuous coverage and upholds service level agreements.

You will support shipping/receiving, inventory, facilities, and guest services while maintaining a professional image and collaborating with site leadership to meet client expectations.