Field Office Account Manager — Lead & Impact DORS Programs

kpconnect; Maryland; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Kinetic Potential in partnership with the Maryland Division of Rehabilitation Services (DORS) is seeking Field Office Account Managers to lead service delivery and drive client outcomes at DORS field offices. FOAMs begin as mentors and grow into leadership roles through advanced training and field experience.

Responsibilities include coordinating services, ensuring quality and compliance, and mentoring KP field staff. The role emphasizes strategic leadership and collaboration with DORS teams.

Qualifications

• Demonstrated leadership and organizational abilities.
• Strong communication and problem-solving skills.
• Familiarity with workforce development and support services.

Responsibilities

• Serve as the primary point of contact between KP and designated DORS field offices.
• Oversee the coordination and delivery of services across multiple programs.
• Manage team performance and ensure compliance with DORS protocols.
• Support client outcomes by supervising service quality and documentation.
• Provide leadership and mentoring to KP field staff.

Skills

Leadership

Communication

Problem solving

Workforce development

Education

KP Mentor Certification

FOAM Certification

Job description

Kinetic Potential in partnership with the Maryland Division of Rehabilitation Services (DORS) is seeking Field Office Account Managers to lead service delivery and drive client outcomes at DORS field offices. FOAMs begin as mentors and grow into leadership roles through advanced training and field experience.

Responsibilities include coordinating services, ensuring quality and compliance, and mentoring KP field staff. The role emphasizes strategic leadership and collaboration with DORS teams.